Abishai Farrugia

IT Operations & Endpoint Engineer

Seven years of running identity, device management and security for remote-first companies. I built IT from scratch through 6x company growth and automated about 20 hours of manual work a week. EU citizen based in Finland, open to remote work across the EU.

Based in Finland contact@abishaifarrugia.com
2 h → 20 minMac setup time, across 50 Macs
~17 h / weeksaved by automated onboarding and offboarding
100+Windows and macOS devices on weekly patching
6xcompany growth supported without extra IT headcount

Experience

Jun 2023 – now

IT Specialist, IT Operations & Endpoint Engineering

Raketech

  • Automated onboarding and offboarding with Power Automate, PowerShell and Jira, saving about 17 hours a week.
  • Led the rollout of Iru (Kandji) MDM across the macOS fleet, from proof of concept to production. Mac setup dropped from about 2 hours to about 20 minutes, with encryption, Microsoft sign-in and update deadlines applied automatically.
  • Deployed Action1 patch management across 100+ Windows and macOS devices, from zero to weekly patching and bi-weekly vulnerability scans.
  • Administer Entra ID and Intune for a remote workforce: access control, Conditional Access and MDM across all platforms.
  • Operate CrowdStrike Falcon for company-wide endpoint threat monitoring and response.
  • Rebuilt Jira with team workflows and automated routing, integrated with Teams and GitLab.
  • Run IT procurement and licensing, consolidating tools and negotiating vendor discounts to cut spend.

Mar 2022 – Aug 2023

Independent IT Operations Consultant

Self-employed

  • Built an IT operations function from scratch: identity, device management and onboarding designed to scale.
  • Rolled out Kandji (macOS) and Intune (Windows) with zero-touch deployment for a global remote workforce.
  • Delivered onboarding automation saving about 25 hours a week, which let the company grow 6x without matching IT headcount.
  • Set up Entra ID access control with least-privilege rules for fast-growing teams, and wrote Kandji blueprints and access documentation for compliance readiness.
  • Owned the full IT stack, including licensing, hardware leasing and vendors, plus L1 to L3 support.

Jul – Nov 2021

IT Admin

Invicti

  • Handled IT support and onboarding and offboarding for EU-based staff.
  • Kept the asset inventory, procurement records and support documentation up to date.

Jan – Jun 2021

System Administrator

Panta

  • Led the company-wide move from Windows 7 to Windows 10 with no major disruption.
  • Covered IT support, onboarding and offboarding, and infrastructure, including wider wireless coverage.

Jun 2019 – Jun 2020

Cyber Security Administrator

Vodafone Malta

  • Applied operational security controls and reviewed firewall rules daily.
  • Delivered company-wide security awareness training and supported IT audit preparation.
  • Designed an RDS-based third-party access setup with least-privilege jump hosts, replacing redundant terminal servers.

Skills

Identity and access

  • Microsoft Entra ID
  • Microsoft 365 admin
  • Conditional Access
  • 1Password

Devices and MDM

  • Intune
  • Iru (Kandji)
  • Action1
  • Windows
  • macOS

Security

  • CrowdStrike Falcon
  • Security awareness
  • Audit support

Automation

  • PowerShell
  • Python
  • Bash
  • Power Automate

Operations

  • Jira (workflows, automation, admin)
  • Google Marketing Platform
  • Asset and licence management
  • Vendors and procurement

Networking

  • Ubiquiti

Education

Diploma in IT, Computer Systems & Networks

MCAST, EQF level 4

Cisco IT Essentials

Languages

English and Maltese

Bilingual, native